We gather high quality user insights of your website, app, prototype, email campaign and more. Improve UX, discover bottlenecks, or get data-driven, actionable input and for your CRO roadmap. Served on a silver platter.let's get a coffee and talk
As the first neuro-usability research agency in The Netherlands, we work with a broad selection of (amazing) clients, both in The Netherlands and internationally. With our own neuroscience-lab in Amsterdam -specifically designed for digital customer journeys- we’ve got you covered.
When researching customer journeys, we strive to fundamentally understand your (business) requirements. We do this by following this approach:
We start by going through your requirements and jointly decide upon the test-design, journey(s), target audience, participant scenario and other elements in the flow that desire attention. Next, we’ll align on practical stuff like planning. Finally, we summarize everything in Brainpeek for your final review.
As explained, we take care of everything for user testing.
During the process, we will update you and it might be good to know that one of our research leads is dedicated to your project, functioning as your single point of contact and personal advisor.
From kick-off to delivery takes 1 to 2 weeks. Results and Insights are presented in a live or online session with extensive Q&A. Next, your test results and all of the supporting data are accessible in Brainpeek where you can download a summary report and deep-dive into the data and results.
Below is an impression of our lab where we conduct (y)our user tests. Here, we can test any digital customer journey on mobile or desktop, including apps, websites, software, advertising or video content. For a live demonstration, just reach out and you will be able to experience how your own emotions are measured.request live demo
The answers to the most frequently asked questions.